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Start by visiting our Returns Center at /returns and enter the email address used when you placed your order.

Products listed as final sale or non-returnable.

Personal care products (such as face masks, face shields).

Electronic media products that are not defective (such as USB thumb drives and memory cards).

Products that were resold or altered (or tagged) for resale will not be accepted.

Items that are ineligible for return are noted online.

Returns sent back to our warehouse without a return authorization generated through our Returns Center or by contacting our Customer Care team will be charged a $10 manual processing fee.Įxceptions: cannot accept returns for certain items.

All merchandise must be returned in its original packaging and with all included accessories and paperwork.

Item(s) must be unused and in like-new condition.

Item(s) must be sent back within 30 days of the delivery date.

Please be sure to send your item(s) back in full accordance with our Online Return Policy: With limited exceptions, we do not provide pre-paid return labels you are responsible for covering any shipping costs to return your item(s). RadioShack does not refund any shipping charges.

IMPORTANT: With limited exceptions, returns are refunded in the form of online store credit redeemable at. See the “Exceptions” section for products not covered by our return policy. If you are not satisfied with your purchase, you may return most items within 30 days for a full refund of the purchase price, minus shipping, handling or other additional charges. Thank you for your patience.Īt, we want you to be fully satisfied with every item that you purchase. Please allow 14 to 21 days before contacting Customer Care regarding the status of your return. Due to COVID-19, processing times for returns may take longer than normal.

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